High turnover, disengagement, and strained communication cost rural hospitals time, resources, and patient outcomes. This session goes beyond theory to deliver proven methods you can put into practice immediately. Jennifer Henry, MBA, has spent nearly a decade helping rural healthcare executives across the Midwest improve retention and team performance. Drawing on real case studies and the Everything DiSC® framework, she will walk you through:

• Identifying Hidden Communication Breakdowns: Learn how to uncover subtle patterns that erode trust and morale—before they drive staff out the door.
• Defusing Conflict Without Escalation: Get practical scripts and techniques to address tension in a way that preserves relationships and accountability.
• Strengthening Leadership Presence: Discover ways to communicate clearly and consistently under pressure, so teams stay aligned during staffing shortages and change.
• Building Psychological Safety: See how small shifts in leadership behaviors can create an environment where staff feel safe to speak up and stay engaged.

You’ll leave with actionable strategies to reduce turnover costs, improve culture, and build a stronger, more resilient workforce in your rural hospital or clinic.

Taking part in the Walk With Ease (WWE) evidence-based fitness program helps reduce your pain and improve your overall health. Created by the experts at the Arthritis Foundation, this introductory level program provides techniques to begin and maintain a successful walking program. Program topics will include exercising safely and comfortably, improving flexibility
and building strength and reducing pain.

The 6-week program is available in two formats:
-Weekly email series, or

- 45-minute, live weekly group educational sessions via Zoom, Tuesdays,
12 p.m.

Both formats include:
- Walk With Ease Participant Guidebook (available in English or Spanish)
-Weekly support via email and/or phone, resources and videos
-Self-guided walking sessions (a minimum of three days per week for at
least 10-40 minutes per day is recommended)

Adults of any age and physical fitness level* can participate!
*If you can be on your feet for 10 minutes without increased pain, you can have success with Walk With Ease.

Pre-registration is strongly encouraged. Space is limited. If you are unable to meet the pre-registration deadline, onsite registrations are welcomed. Waivers are available at club locations and are required prior to participating. Please arrive 15 minutes early to complete paperwork.

This information is brought to you by the University of Delaware Cooperative Extension, a service of the UD College of Agriculture and Natural Resources — a land-grant institution. This institution is an equal opportunity provider. If you have special needs that need to be accommodated, please contact the office two weeks prior to the event.

This material was funded by USDA's Supplemental Nutrition Assistance Program - SNAP. 

Southern Delaware, like all of Rural America, offers a beautiful, yet often challenging, landscape that requires unique approaches to meet the health needs of our diverse communities.